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OUR MISSION

Twin Cities Telework is a program of Commuter Services, the outreach arm of the I-494 Corridor Commission.
Commuter Services is one of five Transportation Management Organizations (TMOs) in the Twin Cities metropolitan region. Staff work closely with employers and managers of multi-tenant office buildings to promote alternatives to the drive-alone commute.

Commuter Services' mission is to mitigate traffic congestion and air pollution along the I-494 corridor by encouraging the use of alternative transportation options including teleworking, taking transit, bicycling, walking, carpooling and vanpooling to work.  Commuter Services has a wealth of free resources for commuters and employers who live or work in our member cities of Bloomington, Eden Prairie, Edina, Minnetonka, and Richfield.

MEET THE TEAM

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MELISSA MADISON

Executive Director

Melissa Madison is the Executive Director of the I-494 Corridor Commission and Commuter Services and has worked with them for the past 17 years. She served 5 years on the national Board of Directors for the Association for Commuter Transportation and two years as President of their Midwest Chapter. She also served as the Vice Chair of the National Telework Council for six years until 2019.

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KATE MEREDITH

Vice President

Kate Meredith is currently Vice President of Commuter Services, after serving as its Director of Outreach for several years. She develops partnerships with employers and helps establish commute incentive programs for their staff. She is a longtime member of the Association for Commuter Transportation. Prior to Commuter Services, Kate worked for various non-profits in the Twin Cities area.

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ROBIN NELSON

Creative and Administrative Director

As the Creative and Administrative Director Robin happily spends her days designing marketing materials, promotional resources, direct mail, and electronic designs. Additionally, she keeps the office running by helping to manage the day-to-day tasks at Commuter Services. Robin grew up on a small farm in South Dakota and dreamed of living in the city. She earned her degree in graphic design and began working with Commuter Services more than ten years ago.

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MICHELLE LEONARD

Outreach and Programs Manager 

Outreach and Programs Manager Michelle Leonard joined Commuter Services in November 2019. A former newspaper reporter for publications in Dakota and Washington counties, Michelle has more than two decades of experience working with city, county and state agencies. She held the position of communications coordinator for the Association of Governmental Risk Pools (AGRiP) prior to coming to Commuter Services.

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NICHOLE DAY

Marketing Manager

Nichole joined the Commuter Services team in 2018 and has been providing design, social media and marketing support. Nichole has led creative teams working in broadcasting, advertising and publishing for more than 20 years. She is a graduate of the University of Minnesota's School of Journalism and Mass Communication and has completed additional coursework in studio arts, video production and graphic design.

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KEIKO TULLY

Administrative Coordinator

Keiko joined the Commuter Services team in 2023 as an Administrative Coordinator, helping the office run more efficiently. Previously she worked as a Software Quality Assurance Engineer with 18 years of experience in testing of online e-commerce industry. Keiko has a Bachelor of Science in Marketing at Metropolitan State University. Keiko  was born in Tokyo, Japan and moved to Minnesota when she was in college. She enjoys volunteering at Japan America Society of Minnesota, Feed My Starving Children, Second Harvest, and Como Zoo.

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ISABEL DAY DIGGINS

Outreach Coordinator

Isabel was born and raised in Minnesota and attended Saint Paul Conservatory for Performing Artists during high school. She is currently a film acting student at Pace University in Manhattan, New York, and spends summers and holidays back home in Minnesota. She is passionate about the arts and enjoys music and theater performances. Isabel joined Commuter Services in 2023 and enjoys helping employers and teleworkers find the information and resources they need.

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